ESG at Walsin Lihwa

2024 Stakeholder Identification and Material Topics Analysis Process

Stakeholder Engagement

Walsin Lihwa identifies and prioritizes stakeholders pursuant to the 5 principles of the AA1000 Stakeholder Engagement Standard (2015), i.e., Responsibility, Influence, Tension, Diverse Perspectives, and Dependency.
In 2024, Walsin Lihwa took inventory of 11 categories of stakeholders based on the 2023 stakeholder identification results, and identified 6 categories of major stakeholders: shareholders/investors, customers, employees, suppliers/contractors/outsourcers, government agencies, and banks/financial institutions. Walsin Lihwa has established a complete and comprehensive communication channel to effectively stay on top of the issues of their concern and their specific opinions to enable active responsiveness, review, and improvement.

Importance to Walsin Lihwa	Engagement Method	Engagement Effectiveness
Shareholders/Investors
Shareholders are the foundation of Walsin Lihwa's existence; the shareholders' meeting is the highest level organization that decides the direction of Walsin Lihwa's development according to the law. Issues of Concern: Corporate Governance and Legal Compliance Occupational Health and Safety Customer Relationship Management Waste and Circular Regeneration Product Quality and Responsibility	Shareholders Annual General Meeting and issuance of the annual report Shareholder hotline and mailbox ( Shareholder Relations ) Quarterly investor conferences and investor visits Investor hotline and mailbox ( Investor Relations, ESG Mailbox) ) Company website and ESG website	To communicate market conditions, future trends, growth strategies, and profitability with shareholders/investors, 1 Annual General Meeting, 4 investor conferences, and irregular investor visits were held.
Customers
Customers are the core of Walsin Lihwa's improvements to products and services; Walsin Lihwa has developed long-term trusting customer relationships. Issues of Concern: Product Quality and Responsibility Occupational Health and Safety Customer Relationship Management Business Performance Corporate Governance and Legal Compliance	Customer satisfaction survey Customer visits and customer services Participation in exhibitions Contact person hotline and mailbox for each business group ( Contact person )	In 2024, customer satisfaction reached 85.9%, and 5,454 regular/irregular visits were made to customers. The Company also participated in Wire & Tube Dusseldorf and TOC Asia in Singapore to promote its products and services, as well as search for potential customers and partners.
Employees
Employees are the most important asset of Walsin Lihwa to enable breakthroughs and innovations. Business sustainability at Walsin Lihwa relies on employee cohesion and support. Issues of Concern: Occupational Health and Safety Business Performance Labor/Management Relations Talent Recruitment, Salary and Benefits Training and Education	Regular Environmental Safety and Health Committee Meetings Quarterly labor-management meetings Employee Welfare Committee and Labor Union Complaint hotline and mailbox ( Complaints Mailbox)	117 Environmental Safety and Health Committee Meetings. 20 labor-management meetings. 13 campus recruitment sessions. 200 employees and their family members were invited to watch the musical A-Nee-Gu Gets into Trouble Again! YA~ 123 new employee orientation activities were held, with 1,541 total participants.
Suppliers/Contractors/Outsourcers
Suppliers, contractors, and outsourcers are Walsin Lihwa's upstream materials and service providers, and are key business partners that support Walsin Lihwa. Issues of Concern: Occupational Health and Safety Corporate Governance and Legal Compliance Product Quality and Responsibility Customer Relationship Management Business Performance	Visits, on-site assessments and audits Annual supplier conference Phone, email and letters	In 2024, Walsin Lihwa organized a total of 2 exchange events and on-site visits to suppliers in Taiwan and Mainland China, reviewing the progress of each supplier in sustainable development and promoting the concept of a green supply chain.
Government Agencies
Government agencies are the highest level authority for establishing economic, environmental, social, and other regulations; operations at Walsin Lihwa are based on the latest laws and regulations. Issues of Concern: Occupational Health and Safety Training and Education Labor/Management Relations Society and Community Involvement Talent Recruitment, Salary and Benefits	Participation in briefing and conciliation meetings, questionnaires, and training courses on various policies and laws Official notifications Phone, email and letters	Walsin Lihwa participated in 6 meetings of the competent authorities of environmental protection and safety and health in 2024, and was thereby able to comply with the latest regulations and adjust the Company's progress in sustainable development.
Banks / Financial Institutions
Provide financial assistance to Walsin Lihwa, mainly focusing on the financial performance and sustainability performance of Walsin Lihwa. Issues of Concern: Corporate Governance and Legal Compliance Risk Management Business Performance Air Pollution Emission Management Responses to Climate Change	Shareholders Annual General Meeting and issuance of the annual report Credit rating Quarterly investor conferences Company website and ESG website Investor hotline and mailbox ( Investor Relations, ESG Mailbox )	To enhance corporate governance and ESG communication, engagements were conducted with both internal and external stakeholders to understand and address their concerns: Responded to ESG surveys or inquiries from banks 2 times. Financial team participated in 5 ESG meetings and forums.

Note: Bold text indicates material topics for the year

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Material Topic Analysis